
HireArt provides an end-to-end platform to source, employ (EOR), and manage contract workforces, combining vendor management, recruiting, compliance, and worker classification in a single self-serve tool.
HireArt, Inc. is a full-stack platform to source, employ, and manage a company’s contract workforce. The company positions itself as an end-to-end “contract workforce operating system,” combining software and services to help teams run W-2 contract programs (and also support freelancers/independent contractors) with visibility, automation, and compliance guardrails. HireArt’s platform brings together multiple contract workforce functions in a single self-serve UI, including Employer of Record (EOR), on-demand sourcing & recruitment, vendor management, worker classification, compliance, freelancer management, and program management. It emphasizes a strong worker experience with benefits and HR support, and highlights Net Promoter Score (NPS) benchmarks for both workers and clients. The company is YC-backed (Y Combinator W12), based in New York City, and notes inclusion on Inc.’s 2022 list of fastest-growing companies. HireArt reports having raised $26.25M and shares milestones from founding in 2012 through Series A (2017) and Series B (2022), alongside launching a staffing network hire in 2022. HireArt also operates a large talent marketplace/network for sourcing: it cites 1,000,000+ job seekers on its platform and a staffing partner network of approximately 100 qualified partners, with the stated aim of a 100% fill rate for clients.
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Zoox’s contract workforce program grew more complex as it relied on multiple staffing agencies and employers of record. That complexity created multiple systems, contacts, and timecard schedules, which made it harder to deliver a smooth worker experience. The company needed timely communication, consistent pay, and easier onboarding for contract workers while the program scaled. Industry-typical worker NPS hovered around +28 in 2023, underscoring how common poor experiences were in complex programs. Zoox consolidated siloed groups of contract workers into a single employer-of-record platform. The consolidation required careful migration planning, including transferring accrued PTO and sick time. It also had to support regulatory compliance across Zoox’s U.S. operations. In addition, the approach required integration with Zoox’s VNDLY vendor management system (VMS). After 88 workers transitioned to the new platform, retention reached 90%. Zoox’s contract workforce program through the consolidated model grew 270% by the end of 2023. A vehicle operator reported feeling “taken care of” and highlighted strong communication, indicating improved worker satisfaction. Overall, the consolidation produced a more efficient, compliant, and worker-friendly program that supported operational growth.
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