The Access Group, a global provider of business management software serving over 160,000 organizations with 8,000+ employees, needed to track, mobilize, and develop skills across a large workforce. They required a way to help employees create skill profiles that could be used to understand available capabilities across the business. They also needed employees to be matched with internal development opportunities, particularly within their Global Operations Centers in Kuala Lumpur and Romania as part of their Campus to Career (C2C) program. A white-label Skills Intelligence Platform was implemented to establish a living, breathing skill inventory with complete custom branding and a tailored skill taxonomy. Tiered access permissions were set up for employees, managers, and admins. Automatic matching was configured to connect internal roles, gigs, and secondments to employee profiles. Internal mobility capabilities were enabled to support movement across departments and teams. By February 2025, 1,600+ employees were registered in the skills platform. The organization’s 8,000+ employee workforce was supported by a structured approach to profiling and matching skills for internal opportunities. The platform implementation enabled internal mobility across departments and teams and supported talent development initiatives within Global Operations Centers. It also improved the ability to manage skills and opportunities through a centralized inventory.

Skills

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Insights Learning and Development faced challenges managing and matching the skills of its Associate Consultant network across global operations. Manual processes consumed staff resources and complicated client service delivery. The organization needed a more efficient way to understand consultant skills, certifications, and availability across locations. A Skills Intelligence Platform was implemented to automate skill-to-project matching across the Associate Consultant network. The solution cataloged consultants’ skills, certifications, and availability in a centralized system. It also enabled calendar integration to support more efficient meeting scheduling and smoother booking workflows. The implementation streamlined the Associate Consultant booking process by reducing reliance on manual coordination. Skill-to-project matching was automated to better align internal capabilities with customer priorities. Staff time was freed up to focus on critical operational tasks while supporting continued growth and improved learning and development opportunities.

Skills

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International Financial Group Limited (IFGL) needed faster, more cost-effective ways to engage contract technical talent for high-priority projects. Traditional recruitment approaches had been slow, inefficient, and expensive. The organization also needed to maintain a lean permanent workforce while still delivering critical initiatives. An on-demand talent platform was implemented to support outcome-based Statement of Work (SoW) engagements. Candidates were vetted and matched to IFGL’s specific requirements for specialist roles. Advisory support was provided on project rates and compliance. IR35 compliance assessments were completed through a QDOS partnership to reduce regulatory risk. Both positions were filled after single candidate interviews. Time-to-hire was reduced from weeks to days. Two separate roles were merged into one hire, which reduced expenses and onboarding burden. Senior consultants with specialist knowledge were successfully matched for Capacity Planning and Enterprise Architecture needs.

Skills

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Concentrix, a global technology and services consultancy, struggled to scale resources efficiently due to traditional recruitment bottlenecks. Recruitment timelines were lengthy at 6–8 weeks, and candidate quality was inconsistent. Response times from traditional recruiters were slow, and the management team’s efficiency was drained by resource acquisition processes. In January 2022, Concentrix implemented an AI-powered talent platform to improve how it sourced and matched data analyst candidates. The solution provided skills- and experience-based matching and a user-friendly interface to create and post job briefs without intermediaries. It also included responsive customer support and rapid candidate identification and matching. The partnership reduced recruitment time from 6–8 weeks to approximately 2–3 weeks, representing a 66% reduction. Concentrix achieved 6 successful candidate placements through the platform. One candidate was offered a full-time position, while others continued on multi-month contracts, supporting greater agility in project delivery and enabling expansion across the UK and Europe.

Skills

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