SAP Fieldglass
Leading cloud-based VMS for external workforce and services procurement management
SAP FieldglassAbout SAP Fieldglass
About SAP Fieldglass
SAP Fieldglass is the leading cloud-based Vendor Management System (VMS) for managing services procurement and external workforce programs. Founded in 1999 as Fieldglass and acquired by SAP in 2014. The platform enables organizations to find, engage, manage, and pay their external workforce including contractors, consultants, and service providers. Deployed in 180+ countries and 21 languages with $27B+ annual spend under management. Recognized as a Leader in Forrester Wave for VMS and Services Procurement. Integrates with SAP ecosystem for end-to-end workforce management.
Quick Stats
Verified (HC)
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Historical Performance
Achieved 98% Spend Visibility and Saved 26% Costs Across 50+ Countries
Capgemini
Capgemini faced limited visibility and control over its global contingent workforce. Managing contractors and temporary workers across 30+ countries created complexity and inconsistency. Changing legislative requirements increased the risk of non-compliance. The company needed better oversight of global contingent workforce spend and fulfillment performance. Capgemini implemented a cloud-based platform to consolidate contractor and temporary worker management. The implementation supported management of the global contingent workforce across 30+ countries. The solution was adapted to keep pace with changing legislative requirements. The consolidated approach improved control and standardization across regions. Capgemini achieved 98% capture of global contingent workforce spend. The company realized a 26% increase in unitary cost savings. Procurement productivity increased by 50% and fulfillment became 60% faster. Capgemini also reached an 80% fulfillment rate and strengthened compliance through improved visibility.
- 98% global contingent workforce spend captured
- 26% increase in unitary cost savings
- 50% productivity increase for procurement team
Skills
Project Details
Delivered 9-Month Integration for 3,300 Employees with a 10-Person HR Team
Brightspeed
Brightspeed, an internet service provider founded in 2021, needed to integrate 3,300 employees and thousands of contractors after acquiring operations from Lumen Technologies in 2022. The customer faced a nine-month deadline to bring workforce and labor processes onto a unified approach. They also needed stronger linkage between labor activity, time tracking, and project cost attribution. Compliance training and certification tracking for temporary labor required reliable auditability. The team implemented a contingent workforce and services management solution alongside SAP SuccessFactors. The integration connected cost-center activities with work breakdown elements and time tracking. It also interfaced temporary labor data with learning systems to support mandatory compliance training and certifications. Digital audit trails were established to document training completion. A 10-person HR team managed 4,000+ employees through the integrated setup. Thousands of contractors were integrated into the same environment. The implementation met the nine-month deadline. The company captured millions in project costs annually through improved time and cost tracking.
- 9-month implementation deadline met
- 3,300 employees integrated after 2022 acquisition
- 4,000+ employees managed via 10-person HR team
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