IRISnet, the Brussels Region telecommunications provider, needed to modernize its digital services for government institutions, public services, and citizens. Existing services were spread across multiple disparate applications, which complicated access and management. The organization required a more unified, user-friendly way to deliver and manage services. A locally based Belgian development team was deployed to build MyIRISnet, a unified web application that consolidated multiple applications into a single platform. The solution was built with Symfony for backend and routing, and Vue.js for dynamic front-end components. The implementation focused on providing comprehensive service management features with an accessibility-first design. The initiative delivered a single unified platform that replaced multiple applications. Operations were streamlined from relying on Excel files or email chains to completing tasks in a few clicks. The platform saw positive user adoption from launch and improved how services were accessed and managed across user levels.

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The customer faced a major product modernization effort while needing to strengthen the frontend architecture of internal platforms. They also lacked sufficient visibility into how data moved across their broader environment. Two priorities stood out: reducing duplicated UI work and improving understanding of data movement across systems. They implemented two nearshore, high-impact frontend teams to accelerate delivery. The work focused on building a shared React component library to streamline UI development. The teams also supported efforts to improve data traceability across interconnected systems and established tight collaboration loops from the start. The customer staffed and onboarded two frontend teams that contributed within one week. They rolled out a React-based design system across teams to reduce duplicated UI development. They also improved data traceability across more than 12 interconnected systems and enabled same-day collaboration cycles from day one.

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School Status, an education technology company founded in 2012, faced the challenge of unifying analytics and communication across a rapidly expanding product portfolio. After a strategic growth investment in 2021, the company pursued an aggressive acquisition strategy. Integrating five newly acquired businesses into its core Ruby-based platform created the need for consistent, interoperable reporting. They needed to upgrade internal data visualization capabilities and standardize reporting processes. School Status implemented Looker as the standardized platform for data visualization and reporting. The company migrated legacy SSRS dashboards into Looker to unify how analytics were delivered across the platform. The effort included addressing longstanding data bugs that had existed since the system’s inception. This approach supported interoperability across solutions brought in through acquisitions. The unified analytics approach supported 90,000+ users on the Looker platform. Five acquired businesses were integrated into the core platform with standardized reporting. The hiring process required to support the initiative was completed in 7 days, which was stated as 2–3x faster than typical. Post-migration, the team reported fewer than 10 issues in one year and maintained a 24-hour issue resolution time.

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