Job&Talent

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Job&Talent provides an AI-powered workforce platform and staffing solutions for essential industries, helping companies hire and manage temporary and permanent workers efficiently while boosting productivity and reducing costs.

Est.2008
Madrid, Spain
Talent Marketplaces
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AI Recruitment
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Contingent Workforce Management
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Gig Economy
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About Job&Talent

About Job&Talent

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Job&Talent is a world-leading, AI-powered workforce platform designed for essential industries. The company empowers people to get jobs with great companies by leveraging technology and data to reshape temporary work, tearing down barriers to job searching and hiring. Initially launched in Spain in 2008, Job&Talent transformed its business model into a transactional marketplace and later evolved into a comprehensive AI-powered workforce management platform. The platform helps companies maximize productivity with advanced tools for recruitment, attendance, performance, and retention. It is focused on solving root operational challenges through enterprise technology and intelligent AI agents, which are proven to scale operations, improve worker reliability, and boost productivity. Job&Talent is extending its value proposition to include both temporary and permanent workers, aiming to provide a single, integrated platform for entire frontline workforces. With a mission to empower the people who make the world go round, Job&Talent prioritizes the well-being and growth of workers, creates value for clients by accelerating business growth, unleashes opportunities for employees through an inclusive culture, and develops a responsible product built with accessibility and security in mind. The company embraces social and environmental responsibility, driving change and making an impact through its Impact & ESG strategy.

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Saint-Gobain Sekurit
Unilever
Stockholm Live
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Solution Details
Focus Areas
AI RecruitmentContingent Workforce ManagementGig Economy
Industries
Advanced TechnologyAutomotiveBuilding Construction
Customer Regions
BECOFR
Talent Regions
BECOFR
Key Features
AI Powered PlatformAI RecruitmentAutomated Onboarding

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Saint-Gobain Sekurit logo
Business Case

Provided >40 Skilled Workers, Reduced Staffing Lead Times, and Streamlined Training to 12 Weeks

Saint-Gobain Sekurit

Saint-Gobain Sekurit, a prominent car window glass manufacturer, operated in a demanding and fast-paced industry requiring a competitive supply of skilled personnel with short lead times. They needed quick access to an engaged workforce and efficient solutions to meet specific staffing needs in an evolving business landscape. This often meant overcoming challenges in timely recruitment and workforce adaptability. Saint-Gobain Sekurit partnered with Job&Talent to address these staffing challenges. Job&Talent was instrumental in recruiting individuals, with many temporary employees transitioning to permanent roles. The solution provided a competitive supply of skilled personnel with short lead times, demonstrating adaptability and efficiency. For example, Job&Talent ensured specialized staff like a forklift driver could be on-site quickly, and successfully sourced over 10 people simultaneously for intensive training programs. The partnership significantly enhanced Saint-Gobain Sekurit's operations, supported its growth, and achieved business excellence through increased flexibility and responsiveness. Job&Talent supplied over 40 active workers, ensuring quick access to an engaged workforce and delivering timely staffing results. Moreover, an intensive training program for more than 10 new workers, typically spread over several months, was streamlined and completed efficiently in just 12 weeks.

Key Results
  • >40 active workers supplied
  • 10+ people simultaneously recruited
  • Intensive training completed in 12 weeks

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Jul 2, 2026
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Unilever logo
Business Case

200 Sales Professionals Supplied for Unilever's Operations

Unilever

Unilever, a global consumer goods powerhouse, faced challenges in securing flexible workforce solutions for its dynamic operations in Colombia. The company required a reliable partner capable of efficient execution and strong internal customer service to maintain its commitment to delivering top-quality products. Ensuring consistent staffing for sales operations in the region was a crucial need. Unilever partnered with Job&Talent to address these staffing challenges. Job&Talent supplied approximately 200 sales professionals to support Unilever’s presence in Colombia. The selection was based on Job&Talent's robust, process-driven internal customer service structure and its impressive track record in the market. The solution also included active engagement in fieldwork, such as promoter training and action plan implementation for point-of-sale operations. The collaboration led to significant peace of mind regarding Unilever's processes and investments in point-of-sale operations. Job&Talent's team demonstrated friendliness, responsiveness, and exceptional management, fostering a positive and efficient working relationship. Their excellent communication and active fieldwork contributed to the brand's continued success in the region. Furthermore, a key performance indicator, budget compliance, notably benefited from the implemented solution.

Key Results
  • 200 sales professionals supplied

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Jul 2, 2026
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Stockholm Live logo
Business Case

Managed Complex Staffing for 5 Simultaneous Arena Events

Stockholm Live

Stockholm Live, a major operator of event venues in the Nordics, faced a continuous demand for a flexible and skilled workforce to manage its diverse event operations. This challenge became particularly acute in November 2022 when the company needed to organize events concurrently across all five of its arenas. This situation created an immense workload and intricate staffing requirements, pushing the need for robust and reliable support. Since 2019, Stockholm Live partnered with Job&Talent to address these staffing needs, benefiting from their provision of a flexible workforce. Job&Talent supplied over 500 workers for critical roles such as traffic hosts, fire guards, and team leaders on-site. The collaboration was characterized by open communication, a cooperative spirit, and a shared commitment to the work environment and safety of the event staff. This strategic partnership ensured that staffing requirements were consistently met at a competitive price. Through Job&Talent's support, Stockholm Live successfully handled the considerable workload and complex staffing demands, particularly during the simultaneous five-arena event challenge in November 2022. This crucial event was managed entirely without the need for external subcontractors. The flexible and competent workforce provided significantly contributed to positive visitor satisfaction across both general public and premium areas, impacting Stockholm Live's overall business KPIs.

Key Results
  • 500+ workers provided
  • 5 arenas simultaneously staffed

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Jul 2, 2026
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Sjaak van Schie logo
Business Case

Production Standards Consistently Improved Over a Decade

Sjaak van Schie

Sjaak van Schie, a prominent global producer and exporter of Hydrangea plants, operated a large facility in Portugal requiring a flexible workforce. The company faced challenges in consistently securing and managing a dedicated workforce that could adapt to fluctuating demands and react effectively to specific operational requirements within the dynamic agribusiness sector. Maintaining smooth operations and high production standards necessitated a reliable and responsive staffing partner. To address these challenges, Sjaak van Schie established a partnership with Job&Talent, which began in 2013. Job&Talent provided a committed and flexible workforce, integral to the company's success. These workers performed diverse roles, including production operators for tasks like sowing and harvesting, stock managers overseeing inventory, and administrators supporting HR and finance functions. The responsiveness, positivity, and proactiveness of the Job&Talent team were crucial in ensuring the smooth flow of operations. Through this long-standing collaboration, Sjaak van Schie observed a year-over-year improvement in its production standards. The continuous support from Job&Talent's responsive team helped the company stay on track, even in dynamic situations. This enduring partnership ensured the sustained availability of a dedicated workforce, which has been integral to the plant producer's operational success for over a decade.

Key Results
  • Over 10 years: sustained partnership for workforce needs

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Jul 2, 2026
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Shipbob logo
Business Case

Achieved Workforce Stability with 200+ Deployed Temporary Workers

Shipbob

ShipBob, a leading logistics provider, faced challenges inherent in managing a large temporary workforce, specifically high turnover rates. This turnover often led to increased training costs and lags in productivity, hindering their ability to meet the ever-growing demands of the e-commerce market efficiently. They previously worked with multiple staffing agencies, but sought a partner that offered more than a transactional relationship and could deliver on commitments. They needed a more stable and reliable staffing solution to maintain operational excellence. ShipBob partnered with Job&Talent, a workforce solution provider, who adopted a collaborative approach, understanding ShipBob's specific needs rather than pushing to be a sole provider. Job&Talent committed to delivering tailored support and supplied over 200 skilled pickers and packers to ShipBob's operations. Their leaders engaged with site leaders and temporary workers, providing an onsite partnership that included daily reporting on attendance, call-offs, safety, recruiting, and turnover metrics. This comprehensive support aimed to ensure ShipBob was adequately staffed and positioned for success. Through this partnership, ShipBob drastically reduced turnover in its temporary labor force, leading to a much more stable workforce. The improved stability also enabled them to convert a number of temporary associates into full-time employees, further strengthening their team. Job&Talent's partnership helped ShipBob navigate significant peak staffing needs, ensuring operational excellence and responsiveness to market demands. The collaboration proved to be a game-changer for day-to-day operations, providing critical insights and proactive management for potential productivity risks.

Key Results
  • >200 active Job&Talent workers supplied

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Jul 2, 2026
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One Motion logo
Business Case

Achieved Workforce Agility, Avoided High Costs With 100+ Temporary Workers

One Motion

One Motion, a logistics solutions company, faced challenges in maintaining workforce agility and meeting personnel objectives, especially during pronounced work peaks. Insufficient or inefficient staff could hinder delivery metrics, impact competitiveness, and necessitate costly in-house recruitment. Managing temporary staff was not their core expertise and would be operationally poor and economically inefficient, particularly when needing to rapidly double headcount. One Motion partnered with Job&Talent in December 2017 to manage its flexible workforce. Job&Talent began providing temporary workers, including drivers and warehouse personnel, to fulfill operational demands. This collaboration allowed One Motion to integrate temporary work as a vital part of daily operations, enabling agile workforce management. Job&Talent also offered invaluable support and guidance, including assistance with adapting to new labor reforms through their legal team. The partnership significantly benefited One Motion's operations by enhancing agility and efficiency, especially during peak periods. They successfully managed their workforce requirements without incurring the very high internal recruitment and management costs they would have otherwise faced. One Motion received consistent support and prompt resolution of any issues, ensuring smooth operations. This enabled them to maintain a flexible workforce of over 100 workers, effectively meeting client service demands since 2017.

Key Results
  • Over 100 active temporary workers provided

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Jul 2, 2026
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Logofruits logo
Business Case

8 Years of Partnership Secured Logofruits' Substantial Business Expansion

Logofruits

Logofruits, a Portuguese fresh-fruit producer founded in 2016, faced sharp seasonal labor demands driven by harvest cycles such as its blueberry picking peaks. Sourcing enough reliable workers precisely when and where they were needed, while meeting rigorous legal-compliance and professional standards, was a persistent operational challenge. Prior staffing providers had delivered inconsistent productivity. Logofruits partnered with Job&Talent starting in 2018 to supply seasonal workforce capacity aligned to its harvest schedule. Job&Talent focused on meeting labor demand at the right time and place, staffing harvest operations while maintaining legal compliance and professional standards. The model let Logofruits flex its workforce up and down across seasonal peaks. The partnership has been sustained for roughly eight years since 2018, supporting Logofruits during a period of substantial business expansion. Management reported an undeniable difference in productivity from Job&Talent workers compared with other companies it had used, particularly during blueberry harvests. The reliability and professionalism of the supplied workforce became a consistent differentiator season over season.

Key Results
  • 8-year partnership sustained since 2018
  • Seasonal workforce scaled across blueberry harvest peaks since 2018

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Jul 2, 2026
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Leroy Merlin logo
Business Case

Forty Employees Successfully Staffed for National Warehouse Since 2018

Leroy Merlin

Leroy Merlin, a leading French home improvement retailer, faced the continuous challenge of staffing its national warehouse in Dourges with reliable temporary workers. They primarily needed order pickers but also required administrative staff and specialized machinery operators. The company sought local staffing agencies that demonstrated effective communication, responsiveness, and a willingness to meet challenging demands. Leroy Merlin addressed these needs by partnering with Job&Talent in 2018, establishing a collaborative and transparent relationship. Job&Talent became a preferred partner, continuously supplying pre-selected profiles, primarily for order picking roles (95% of cases). The partnership included quarterly reviews of performance indicators such as safety, worker integration, profile reliability, and contract quality to detect and resolve issues promptly. The collaboration resulted in strengthening Leroy Merlin's operations through a trusted and transparent staffing solution. Workers sourced by Job&Talent typically stayed for an average of six months, with some even transitioning into full-time positions at Leroy Merlin. Job&Talent successfully supported the high-volume staffing requirements, onboarding between three and ten new team members weekly to meet ongoing operational demands.

Key Results
  • Partnership initiated in 2018
  • Around 40 employees supplied by Job&Talent
  • 95% of hires were order pickers

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Jul 2, 2026
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Huawei logo
Business Case

Reduced Worker Turnover and Staffed 100 Active Temporary Employees for Tech Firm

Huawei

Huawei Spain, a technology company, consistently faced talent scarcity and the need to manage fluctuating client demands. To address these issues, they required temporary workers. However, their previous staffing providers exhibited inflexibility and slow responsiveness, negatively impacting operations, sales, delivery, and quality assurance. In 2017, Huawei Spain strategically partnered with Job&Talent to overcome these staffing challenges. Job&Talent began supplying skilled temporary workers for various roles, including administrative support, marketing, and IT. The solution leveraged Job&Talent's digital approach to provide efficient, flexible, and legislatively compliant staffing. Through this partnership, Huawei successfully filled temporary positions faster and significantly reduced worker turnover. Job&Talent consistently provided suitable talent and enhanced operational support, enabling Huawei to support its growth effectively. The collaboration also led to smooth, fast, and efficient communication between the two companies.

Key Results
  • 2017 partnership start
  • 100 active temporary workers supplied

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Jul 2, 2026
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GLS logo
Business Case

Achieved 99.6% Attendance, 69% Top Worker Performance within 8 Weeks

GLS

GLS, a global logistics company, faced significant challenges in managing temporary workers, particularly with manual attendance tracking. This process consumed 2-3 hours per shift to ascertain on-site personnel, leaving insufficient time for corrective actions against last-minute absences. This manual approach hindered operational efficiency and created costly delays in their Spanish operations. GLS implemented Job&Talent Business, leveraging its AI-powered platform for workforce management. The solution provided real-time attendance data through shift confirmation and clocking features, enabling immediate oversight of on-site workers. Additionally, they utilized worker rating and feedback features to objectify performance reviews and rehiring. The platform also automated various administrative tasks like attendance tracking and shift confirmations. Within just 8 weeks, GLS achieved an unprecedented 99.6% attendance rate for its temporary workers. The time required to confirm on-site personnel drastically reduced from 2-3 hours to 10-15 minutes, enabling swift operational decisions. Furthermore, 69% of their workforce consistently achieved top performance ratings above 4.5 (out of 5) within six weeks. The company also eliminated manual tasks, significantly reduced administrative burdens, and improved overall workforce quality and cost efficiency.

Key Results
  • 99.6% attendance achieved
  • 69% of workforce achieved performance ratings over 4.5 (out of 5)
  • Reduced attendance tracking time from 2-3 hours to 10-15 minutes

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Jul 2, 2026
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Future Eyewear Group logo
Business Case

Enhanced Retail Operations Achieved with 26 Dedicated Merchandisers

Future Eyewear Group

Future Eyewear Group, a Swedish eyewear company with more than 40 years of operations, needed a reliable way to manage in-store merchandising across its retail network. Maintaining consistent product presentation, replenishing eyeglass displays, and keeping optimal stock conditions required specialized, recurring on-site work. Relying on internal employees for these location-spanning tasks proved less reliable and harder to control for quality. Future Eyewear Group partnered with Job&Talent, through Storesupport by Job&Talent, beginning in 2020 to supply dedicated merchandisers. These workers regularly visited retail locations to replenish displays, place orders, organize product presentation, and uphold presentation standards. Quality-control tracking was built into the engagement so performance could be monitored across every store. The partnership scaled to 26 active merchandisers working across Swedish retail stores, with more than 20 Job&Talent workers deployed at a time. Future Eyewear Group secured a more reliable and secure solution than using internal staff, improving operational efficiency and the consistency of product presentation. The relationship has been sustained for five years since 2020.

Key Results
  • 26 merchandisers deployed across Swedish retail stores
  • >20 active Job&Talent workers supplied
  • 5-year partnership sustained since 2020

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Jul 2, 2026
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Diab AB logo
Business Case

Secured 40 Skilled Workers and Improved Key Performance Indicators

Diab AB

Diab AB, a global leader in high-tech core materials, required a flexible staffing solution to meet its production needs effectively. The company sought a partner that could provide high worker availability and understand its business deeply. Additionally, Diab aimed for a cost-effective choice to streamline its recruitment processes. Job&Talent partnered with Diab AB to provide a flexible and cost-effective staffing solution tailored to their production requirements. Job&Talent established a strong on-site presence, which streamlined the recruitment process and delivered high-quality candidates. This comprehensive solution included personnel management, sick leave statistics, and operational support. Job&Talent currently supplies Diab with approximately 40 skilled workers. Through this collaboration, Diab experienced notable improvements in key performance indicators, including attendance, sick leave, recruitment precision, and reasons for terminations. The partnership also led to the permanent employment of several skilled consultants, aligning with Diab's long-term strategy. Job&Talent employees seamlessly integrated into Diab's team, fostering a collaborative environment akin to working with their own hired staff.

Key Results
  • c. 40 active Job&Talent workers supplied

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Jul 2, 2026
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Concert Music Festival logo
Business Case

Enabled Annual Music Festival Operations for 40 Days with 100 Workers

Concert Music Festival

The Concert Music Festival faced a significant challenge in securing and managing a workforce for its annual 40-day event. Due to the temporary nature of the festival, finding and engaging suitable workers was a complex and time-consuming process. They struggled with efficiently searching for personnel required for various roles, from parking to serving and ticketing. This presented a major hurdle for the festival's smooth execution and overall success. The festival partnered with Job&Talent to leverage their expertise in providing flexible workforce solutions. Job&Talent's marketplace offered a comprehensive service, handling personnel selection, hiring, and legal support. Their ability to quickly adapt to staffing fluctuations and supply a diverse range of skilled workers proved crucial. This partnership effectively streamlined the festival's HR processes by centralizing the search and management of temporary staff. As a result of the partnership, Concert Music Festival significantly streamlined its HR processes, achieving greater efficiency and cost-effectiveness. The festival experienced a notable acceleration in filling open positions and simplified the entire hiring and management workflow, which saved considerable time and resources. Operations became smoother, leading to improved customer and employee satisfaction. This collaborative effort was deemed invaluable to the festival's success, with leadership stating that the event would not exist without Job&Talent's support.

Key Results
  • 100 active workers supplied
  • 40 days of annual festival operations supported
  • Partnership active since 2019

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Jul 2, 2026
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Cencosud logo
Business Case

Achieved 33% Higher Credit Card Sales, Boosting Revenue for Retailer

Cencosud

Cencosud, a prominent Latin American retail company, required a flexible staffing solution to manage the diverse and evolving operational demands across its numerous retail locations, including supermarkets and shopping centers. They sought a strategic partner capable of enhancing productivity and responding effectively to dynamic daily needs. Cencosud collaborated with Job&Talent, leveraging their flexible staffing services since 2018. Job&Talent adapted its service proposition to align with Cencosud's operational requirements, providing workers and fostering open lines of communication. The partnership also included worker trainings to improve team performance. The collaboration significantly boosted revenue by increasing worker productivity. For instance, credit card sales staff improved their average sales from 24 to 32 cards per month, representing a 33% increase. Furthermore, Job&Talent's worker trainings effectively reduced turnover and strengthened team cohesion within Cencosud's operations.

Key Results
  • >300 active Job&Talent workers
  • Increased average credit card sales from 24 to 32 cards per month

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Jul 2, 2026
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Cabify logo
Business Case

Provided 250 Active Workers and Filled 85 Urgent Vacancies

Cabify

Cabify, operating in the dynamic transportation sector of Colombia, relied on a dedicated team of call center agents for smooth operations and exceptional service. The company faced the critical challenge of needing to fill 85 vacancies within a very short period to maintain optimal service levels in a competitive market. Efficiency and reliability were paramount to their success. Job&Talent was selected as a partner due to its innovative technological processes, comprehensive employee welfare plan, and global presence. The solution involved providing consistent workforce support, including devising effective recruitment strategies, meticulous follow-up during hiring, and implementing employee well-being initiatives such as Christmas activities to ensure worker retention. This partnership significantly contributed to Cabify's staff acquisition efforts, enabling the maintenance of optimal service levels for customers across Colombia. By fostering job satisfaction, the collaboration also enhanced Cabify's reputation as an exemplary company in the industry. Furthermore, Cabify gained access to insightful data via Job&Talent's technology platform, streamlining decision-making and ensuring compliance.

Key Results
  • 250 active workers provided
  • 85 urgent vacancies filled

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Jul 2, 2026
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BUT logo
Business Case

Over 10 Temporary Workers Converted to Permanent Staff and Achieved 18% Female Representation

BUT

BUT, a prominent home equipment retailer in France, operated two large warehouses requiring a reliable and versatile workforce for physically demanding tasks, including heavy furniture handling. The company also aimed to prioritize diversity within its staffing, needing a partner that could consistently provide quality temporary staff and facilitate their long-term integration into the company. For nearly 15 years, BUT partnered with Job&Talent as its preferred workforce solution provider. Job&Talent leveraged its expertise in digital technology and human relations to ensure high-quality worker matching tailored to BUT's specific needs. The partnership involved a physical presence on-site for administrative tasks and close account management, fostering a deep understanding of BUT's operational environment. The enduring collaboration successfully led to more than ten temporary workers transitioning into permanent staff positions at BUT. This partnership also enabled BUT to achieve and maintain an 18% representation of women across its two warehouse sites. The effective matching and supportive work environment, characterized by fairness and competitive conditions, significantly aided in attracting and retaining talent.

Key Results
  • Over 10 temporary workers converted to permanent employees
  • 18% representation of women achieved
  • Nearly 15 years of partnership

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Jul 2, 2026
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A leading European logistics company logo
Business Case

Achieved 98% Increase in New Hires and 97% Fill Rate in 5 Weeks

A leading European logistics company

A leading European logistics company operating across Spain and Portugal faced significant challenges with workforce reliability due to seasonal demand surges, last-minute absences, and persistent workforce gaps. These issues made it difficult to maintain a consistently high fill rate across its high-volume network. The company urgently needed to improve its fill rate and accelerate recruitment processes without increasing administrative overhead, as slow hiring risked delivery delays, rising labor costs, and lost revenue opportunities. The company adopted Clara, Job&Talent’s AI recruitment agent, to automate and accelerate every stage of its hiring process at scale. Clara performed AI-powered screening and interviews, conducting 12,000 interviews totaling 205,000 minutes of screening time, equivalent to the work of 700 recruiters. This AI agent also ran proactive hiring campaigns, engaging high-quality candidates instantly and simplifying document processing, including ID verification and contract signing. Furthermore, Clara continuously monitored demand and adjusted hiring to optimize workforce availability. With Clara handling the workload of hundreds of recruiters, the company achieved dramatic improvements in hiring speed, efficiency, and workforce reliability within just 5 weeks. New hires increased by 98% from October to December 2024, and the company reached a 97% fill rate across all sites. Active workers saw a 64% increase between September 2024 and January 2025. These efforts also resulted in a 50% interview success rate and a 4.9/5 candidate satisfaction rate, significantly improving worker engagement.

Key Results
  • 98% increase in new hires during peak period
  • 97% fill rate achieved
  • 64% increase in active workers

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Jul 2, 2026
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Undisclosed Logistics logo
Business Case

Achieved 97% Recruitment Fulfillment, 860% Increase in Hires, and 261% Active Workforce Growth

Undisclosed Logistics

Like many logistics providers, this company faced significant workforce challenges when launching a new fulfillment site. Expanding operations meant high hiring volumes on a tight timeline, and traditional recruitment processes were not fast or scalable enough to meet demand. Workforce shortages created operational risks, while manual onboarding processes slowed down hiring and compliance checks, preventing workers from starting shifts on time. Without an efficient way to match candidates to open roles and process their onboarding swiftly, the company risked service disruptions, rising labor costs, and unmet demand during peak season. By implementing Clara, Job&Talent’s AI recruitment agent, the company automated every stage of hiring, from application to onboarding. Clara ensured a seamless, high-volume recruitment process, delivering rapid workforce expansion without administrative strain. AI-powered screening and interviews were conducted, validating candidate responses instantly and ensuring only the best workers were onboarded. Proactive hiring engagement targeted top candidates and kept them engaged through automated messaging and reminders, while faster document verification eliminated onboarding delays. AI continuously monitored workforce supply and demand, ensuring shifts were always fully staffed and enabling expansion without additional human recruiters. With Clara handling recruitment at the scale of 700 recruiters, the company saw dramatic improvements in hiring speed, efficiency, and workforce reliability. An 860% increase in new hires was achieved between October and December 2024, alongside a 97% fulfillment rate, ensuring full staffing across all sites. The active workforce increased by 261% between September 2024 and January 2025. These significant outcomes were achieved in just five weeks, successfully keeping pace with operational demands.

Key Results
  • 97% recruitment fulfillment
  • 860% increase in new hires (Oct-Dec 2024)
  • 261% increase in active workers (Sep 2024-Jan 2025)

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Jul 2, 2026
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THG Fulfil logo
Business Case

Hired 1,828 Workers, Achieved 100% Fulfillment, 50% Lower Attrition in 3 Weeks

THG Fulfil

THG Fulfil, a critical logistics partner for major brands, faced immense pressure to rapidly scale its workforce for the 2024 Black Friday peak. The company needed to hire nearly 2,000 temporary workers in just 3 weeks to meet soaring demand and service levels. However, traditional recruitment methods proved too slow and inflexible, struggling with early hires leading to attrition and late hires straining capacity. They needed a solution to reduce churn, control costs, and improve productivity while gaining real-time insights for effective workforce planning. To address these challenges, THG Fulfil adopted Clara, an AI recruiter designed to automate and accelerate hiring at scale. Clara, an AI voice agent, engaged candidates 24/7, instantly screened applicants, and streamlined the talent acquisition process from minutes to hours. This innovative solution enabled the parallel processing of tens of thousands of candidates and automated repetitive tasks. Clara facilitated a radical shift in recruitment, moving individuals from initial interest to onboarding, often in under 24 hours. With Clara, THG Fulfil successfully hired 1,828 workers in just 3 weeks, achieving 100% fulfillment for the Black Friday peak. The hiring period was dramatically reduced from 8 weeks to 3, and attrition was cut by 50%, leading to significant cost savings. The company also experienced a 68% year-over-year increase in new starters and generated 48,041 applications. These results enabled THG Fulfil to reach peak performance faster, more efficiently, and with improved retention, gaining greater control and flexibility over their workforce planning.

Key Results
  • 1,828 workers hired in 3 weeks
  • 100% fulfillment achieved
  • 50% lower attrition

Skills

Energy & Manufacturing
Industry

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