Instawork

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Instawork is an AI-powered staffing marketplace that matches businesses with vetted hourly frontline workers for short-term shifts, long-term temporary coverage, and permanent hiring across the U.S. and Canada.

San Francisco, California, United States
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About Instawork

About Instawork

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Instawork is an AI-powered flexible staffing marketplace that connects businesses to vetted, hourly frontline workers for short-term shifts, long-term temporary assignments, and permanent hiring. The platform is positioned as an alternative to traditional staffing agencies, emphasizing faster fill times, higher show rates, and reduced administrative burden through automation. Businesses can post shifts with requirements (skills, attire, experience) and get matched with workers (“Pros”) who have background checks and skills verification. Instawork supports workforce management capabilities such as searchable worker profiles, rosters to re-invite top performers, worker ratings, GPS/geofenced time tracking, and backup worker coverage to reduce no-shows. Instawork also offers a permanent hiring product (Instawork Hiring) that uses performance data and AI matching to surface candidates, automate interview scheduling, and reduce interview no-shows. The company states it was founded in 2015 and operates across the United States and Canada, with workers and data signals used to optimize matching and reliability.

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CleaningEventsFood & Beverage
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Willowdale Estate logo
Business Case

Achieved 300+ Shifts Completed with a 4.8/5 Average Pro Rating

Willowdale Estate

Willowdale Estate faced seasonal staffing gaps that left little time to cover event roles. They sometimes had as little as 48 hours to fill remaining shifts after internal staff responded. This created pressure to staff servers, bartenders, and other event positions reliably. Willowdale Estate implemented an on-demand staffing platform to post open event shifts quickly. They used the platform to fill server, bartender, and other roles as needed. They also rebooked previously trained workers to support consistency across events. As a result, Willowdale completed 300+ shifts and rostered 60+ pros. They achieved a 4.8/5 average pro rating. They also reduced time spent on last-minute staffing for events.

Key Results
  • 300+ shifts completed
  • 4.8/5 average pro rating
  • 60+ rostered pros

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Feb 18, 2026
Self Reported
Bel-Air Bay Club logo
Business Case

Saved 45% Temporary Staffing Costs and Filled 420 Shifts in 2019

Bel-Air Bay Club

Bel-Air Bay Club struggled to find reliable, prepared event staff in a competitive Los Angeles market. It faced high costs and slow response times from traditional staffing agencies. The club needed dependable servers, bartenders, and bussers on short notice. The club implemented a flexible staffing platform to source on-demand event staff. It used the platform to fill server, bartender, and busser roles as needed. The solution provided access to better-prepared workers and improved visibility into arrivals. The club reduced 2019 temporary staffing costs by 45% versus the previous year. It filled 420 shifts by the end of 2019. It also saw 39% of workers return for multiple gigs and maintained a 4.9/5 average Pro rating.

Key Results
  • 45% reduced 2019 temporary staffing costs vs. previous year
  • 420 shifts filled by end of 2019
  • 39% returning workers via multiple gigs completed

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Feb 18, 2026
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Catered Too! logo
Business Case

Delivered 8,000+ Shifts With a 4.7/5 Average Pro Rating

Catered Too!

Catered Too! faced growing event demand and struggled to consistently find enough reliable, high-quality staff. They needed a way to staff events without adding major administrative burden. The challenge was maintaining dependable show-up rates while supporting events at varying scales. They implemented a staffing approach using pre-vetted, matched on-call workers. This streamlined how they sourced and scheduled staff for events of all sizes. It also helped standardize staffing quality and reduce the internal effort required to fill roles. Catered Too! completed 8,000+ shifts using this approach. They achieved a 4.7/5 average Pro rating across those shifts. They also built a roster of 350+ pros to support continued growth.

Key Results
  • 8,000+ shifts completed
  • 4.7/5 average Pro rating
  • 350+ rostered pros

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Feb 18, 2026
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Office Libations logo
Business Case

Delivered 75+ Event Shifts with a 4.8/5 Average Pro Rating

Office Libations

Office Libations faced staffing limitations that threatened to slow or eliminate its growing corporate events business. As demand increased, it struggled to staff events reliably. Last-minute cancellations added more risk to meeting client needs. The company needed a way to maintain service quality while scaling operations. Office Libations implemented an on-demand staffing marketplace to book qualified bartenders quickly. The approach helped it fill roles as needed to support corporate events. It also enabled faster coverage when cancellations occurred at the last minute. The company used the marketplace across multiple event roles. Office Libations completed 75+ event shifts. It maintained service quality with a 4.8/5 average worker rating. The company staffed events across seven roles while supporting continued growth. The added flexibility helped it keep events running despite staffing constraints.

Key Results
  • 75+ shifts completed
  • 4.8/5 average Pro rating
  • 7 positions used

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Feb 18, 2026
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EXE Logistics Solutions LLC logo
Business Case

Filled 100+ Weekly Shifts Across 2 Locations and Achieved 4.7/5 Rating

EXE Logistics Solutions LLC

EXE Logistics Solutions LLC’s incumbent temp agency did not deliver enough qualified warehouse workers and did not respond reliably. These gaps put operations at risk. The team needed a dependable way to staff consistently across multiple sites. EXE switched to a modern staffing partner that offered daily performance check-ins. The approach prioritized highly rated workers to improve quality. An online booking platform enabled rapid scheduling and faster fulfillment. EXE ramped within a week to support 2 locations. The company filled 100+ shifts per week. It maintained a 4.7/5.0 satisfaction rating on worker quality while scaling staffing.

Key Results
  • 100+ shifts per week filled
  • 2 locations supported within 1 week
  • 4.7/5.0 average satisfaction rating on worker quality

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Feb 18, 2026
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Kreyol Essence logo
Business Case

Saved 20 Hours Weekly and Completed 150+ Shifts With 4.5/5 Rating

Kreyol Essence

Kreyol Essence faced rapid growth but struggled with unreliable third-party logistics providers. The team also carried a heavy time burden staffing fulfillment in-house. These issues created operational strain and made it difficult to keep fulfillment running smoothly. Kreyol Essence implemented a staffing partner to vet workers and help manage callouts, shift replacements, and scheduling. This approach reduced the time spent coordinating staffing internally. It also supported more consistent fulfillment operations as the business scaled. As a result, the team saved about 20 hours per week. They completed 150+ warehouse shifts. They also achieved a 4.5/5 pro quality rating.

Key Results
  • 20 hours saved per week
  • 150+ shifts completed
  • 4.5/5 pro quality rating

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Feb 18, 2026
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Boley Corporation logo
Business Case

Achieved 100% Fill Rate Across 180+ Warehouse Shifts

Boley Corporation

Boley Corporation’s California warehouse faced fluctuating seasonal demand and an internal operational shift that strained a lean team. Unreliable temp agencies caused no-shows and created day-to-day stress. The staffing uncertainty made it difficult to plan and keep operations running smoothly. Boley adopted an online staffing approach to source hourly warehouse labor. The implementation included scheduling tools and accountability features such as worker ratings and reviews. GPS tracking was also used to support reliability and attendance. Boley completed over 180 warehouse shifts with full coverage. The company achieved a 100% fill rate and a 99.6% show rate. These results improved morale and helped reduce no-shows compared with prior experiences.

Key Results
  • 100% fill rate
  • 99.6% show rate
  • 180+ shifts completed

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Feb 18, 2026
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Sun Basket logo
Business Case

Achieved 90% Warehouse Fill Rate With 2% No-Show Rate

Sun Basket

Sun Basket faced unreliable warehouse staffing during COVID-19 as demand fluctuated unevenly. The team needed to maintain safety and quality standards while keeping operations staffed. Traditional staffing approaches created consistency risks and made it difficult to scale labor up or down quickly. Sun Basket implemented a real-time staffing platform to flex warehouse labor as needed. The solution enabled faster access to workers and more responsive scheduling based on daily demand. The team was onboarded in a matter of days to start filling shifts quickly and reduce dependence on external agencies. The company achieved a 90% fill rate and kept no-shows to 2%. Workers delivered a 97% average quality score, and Sun Basket gained access to 100+ professionals on its roster. The business also reduced reliance on external agencies and lowered staffing costs.

Key Results
  • 90% fill rate
  • 2% no-show rate
  • 97% average worker quality score

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Feb 18, 2026
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Gift Six the Wrappery logo
Business Case

Delivered 11,000 Gift Boxes in 4 Weeks and Scaled 11x Volume

Gift Six the Wrappery

Gift Six the Wrappery landed a luxury retail order that required 11,000 wrapped gift boxes in four weeks. The request represented about 11x their typical production volume. They needed 10+ workers on short notice to meet the deadline. They implemented flexible labor to rapidly staff their warehouse. They staffed 12–15 warehouse workers per day to keep production moving. They paired skill-tested wrappers with support roles to increase throughput. The team delivered all 11,000 wrapped gift boxes on time within four weeks. They sustained daily staffing levels needed to meet the 11x production volume. 50% of booked workers returned for additional shifts, which reduced onboarding time.

Key Results
  • 11,000 wrapped and ribboned gift boxes produced
  • 11x typical project volume scaled
  • 12–15 warehouse workers sourced per day

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Feb 18, 2026
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DUER logo
Business Case

Achieved 92% Shift Fill Rate and Added 66 Workers in 3 Months

DUER

DUER faced inconsistent temporary labor volume and quality from a traditional staffing agency. This created operational inefficiencies during demand spikes and unexpected shipments. Miscommunication also made it harder to reliably staff shifts. DUER switched to a direct, flexible staffing approach. The new model let the team book workers, rate them, and rebook preferred workers. This improved reliability and reduced miscommunication. DUER filled 92% of shifts and built a 66-person roster in 3 months. They maintained a 4.5 average worker rating. They also cut training and oversight time.

Key Results
  • 92% shifts filled
  • 66 workers added to roster in 3 months
  • 4.5 average worker rating

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Feb 18, 2026
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Life Surge logo
Business Case

Achieved 99% Event Staffing Fill Rate with 300+ Pros Per Event

Life Surge

Life Surge struggled to reliably staff large, one-day conferences across 10 nationwide locations. The team often spent days coordinating multiple agencies and still faced no-shows. This made it difficult to ensure consistent coverage and confidence in worker quality. Life Surge switched to a single staffing platform to consolidate event staffing into one place. The solution improved worker quality and enabled pre-event communication and training. This reduced the complexity of coordinating across multiple agencies. Life Surge achieved a nearly 100% (99%) fill rate for event staffing. They scaled staffing to 300–350 workers per event to support larger conferences. They also saved time and money compared with prior staffing coordination.

Key Results
  • 99% fill rate
  • 300+ professionals per event
  • 10 event locations

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Feb 18, 2026
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Seattle Yacht Club logo
Business Case

Achieved <5-Day Time-to-Offer and >90% Interview Show Rate

Seattle Yacht Club

Seattle Yacht Club struggled to meet seasonal and event-driven labor demand with only one HR manager. Screening, scheduling, and managing interview no-shows consumed significant time. The club needed a faster way to fill roles without adding internal hiring bandwidth. They outsourced top-of-funnel hiring tasks using a pay-per-interview approach. They also relied on pre-vetted talent to reduce screening effort and improve interview reliability. This shifted the HR manager’s focus away from early-stage recruiting logistics. The club averaged a time-to-offer of under 5 days, filling roles in days instead of weeks. Interview attendance exceeded 90%. Nearly half of interviewees converted to offers.

Key Results
  • <5 days time-to-offer
  • 90%+ interview show rate
  • ~50% interview-to-offer conversion rate

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Feb 18, 2026
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Sodexo logo
Business Case

Delivered 500+ Shifts With 4.8 Average Pro Rating

Sodexo

Sodexo needed reliable, high-quality temporary staffing for a high-profile, multi-day holiday event at Novartis. The team had to maintain consistent service standards without overloading its core staff. The event required coordinated coverage across multiple stations and a large on-site footprint. Sodexo implemented a staffing platform to source and manage temporary workers for the event. The solution provided real-time visibility into staffing, direct communication with workers, and on-site captains to coordinate teams. These capabilities helped organize schedules and align staff across service areas throughout the multi-day program. The event ran smoothly with shifts filled across the three-day schedule. Service quality remained consistent and earned strong client feedback. In total, the engagement supported large-scale service across multiple bars and food stations while serving thousands of employees.

Key Results
  • 500+ completed shifts
  • 4.8 average pro rating
  • 300+ trusted, recurring workers

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Feb 18, 2026
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Half Moon Bay Golf Links logo
Business Case

Achieved 100% Shifts Filled Across 9 Positions

Half Moon Bay Golf Links

Half Moon Bay Golf Links needed to quickly rebuild hospitality staffing as demand rebounded in a tight post-pandemic labor market. They faced pressure to staff events reliably while labor supply remained constrained. They also needed workers who could cover a range of event roles and adjust to changing event needs. They implemented a flexible roster approach to bring back reliable, versatile workers across event roles. They built a large on-call roster to scale staffing up or down for each event. This approach supported coverage across multiple positions as requirements shifted. They filled 94% of shifts overall and reached 100% of shifts filled in the last month. They maintained an on-call roster of 192 Pros and covered 9 positions. They staffed a 350-guest event, with flexible workers providing 75% of the staff for that event.

Key Results
  • 100% shifts filled (last month)
  • 94% shifts filled overall
  • 192 Pros on roster

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Feb 18, 2026
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No Rivals logo
Business Case

Saved 45 Hours/Week and Completed 2k+ Shifts With 20+ Recurring Workers

No Rivals

No Rivals’ rapid expansion from primarily direct-to-consumer sales to major retail distribution created unpredictable demand spikes and operational strain. The company faced surges in workload without enough staffing infrastructure to keep up consistently. These fluctuations made it difficult to maintain steady warehouse operations and meet distribution needs. No Rivals moved 100% of hourly staffing to a flexible labor model. The team built a recurring pool of reliable workers to stabilize coverage during demand spikes. The approach also included an on-site shift supervisor to help manage day-to-day execution. No Rivals completed 2k+ shifts with 20+ trusted recurring workers. The team reclaimed nearly 45 hours per week by reducing time spent on staffing coordination. The operational improvements supported its first seven-figure revenue year and enabled expansion to two warehouses totaling just over 8,000 square feet.

Key Results
  • 45 hours per week saved
  • 2k+ shifts completed
  • 20+ trusted, recurring workers

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Feb 18, 2026
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Encore Catering logo
Business Case

Achieved 97% Shift Fill Rate Across 7 Catering Roles

Encore Catering

Encore Catering faced severe staffing shortages after COVID disrupted the local labor pool. Tight event margins made it difficult to meet returning demand without costly overbooking. The team needed a way to cover events reliably while keeping overhead under control. Encore centralized scheduling and payroll to streamline operations. They sourced flexible staff through a single platform to cover fluctuating event needs. This approach helped them coordinate staffing across multiple event roles more efficiently. As a result, Encore filled 97% of shifts. They staffed 7 roles to support event execution. They maintained a 4.8 average worker rating while taking on more business with less overhead.

Key Results
  • 97% shifts filled
  • 7 roles staffed
  • 4.8 average worker rating

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Feb 18, 2026
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Goo Goo Cluster logo
Business Case

Achieved 300% Wholesale Shipping Increase and 96% Shift Fill Rate

Goo Goo Cluster

Goo Goo Cluster’s warehouse operations were strained by manual timesheet tracking and difficulty scaling labor as order volume rose. Meeting production demand required 10–12 workers per day. The team needed a better way to manage scheduling and timekeeping while keeping pace with fluctuating shipment volume. Goo Goo Cluster implemented a flexible staffing platform to streamline scheduling and time tracking. The new approach made it easier to adjust labor levels up or down based on shipment volume. This reduced reliance on manual processes and supported faster staffing decisions for day-to-day warehouse needs. As a result, Goo Goo Cluster achieved a 300% increase in wholesale shipping. The team built a 25-worker roster to support ongoing operations. They also filled 96% of open shifts, improving reliability during periods of higher demand.

Key Results
  • 300% increase in wholesale shipping
  • 96% fill rate on open shifts
  • 25 workers on roster

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Feb 18, 2026
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SnackMagic logo
Business Case

Achieved 90% Temp Workforce and Avoided 3 Full-Time Hires

SnackMagic

SnackMagic needed to reliably staff a 50,000-square-foot warehouse while fulfilling about 5,000 orders per day. Daily demand required 60–100 workers, making consistent coverage difficult. The team also needed to keep productivity high while reducing administrative overhead. They faced pressure to scale staffing without adding more full-time roles. They shifted to a highly flexible staffing model built around temporary workers. The warehouse team moved to roughly 90% temporary staffing and established a deep bench of workers to ensure coverage. They also offered 4-hour shifts instead of 8-hour shifts to better match demand. A reward structure was implemented, including an extra $5/hour productivity incentive tied to performance thresholds. The approach built a 400-worker roster and created staffing capacity at roughly 10x typical need. About 75% of booked workers returned for multiple shifts, improving consistency and reducing day-to-day friction. Productivity doubled via the reward structure, with about 80% meeting the threshold for the incentive. The company avoided 3 projected full-time hires, including a warehouse manager, onsite security guard, and HR manager.

Key Results
  • 50,000-square-foot warehouse
  • ~5,000 orders per day fulfilled
  • 60–100 workers per day required

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Feb 18, 2026
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Vanderbilt University logo
Business Case

Achieved 90% Shift Fill Rate Across 9 Campus Dining Roles

Vanderbilt University

Vanderbilt University’s campus dining operation struggled to source skilled hourly staff from a competitive local labor pool. The team needed dependable coverage across multiple dining positions. Managers also lacked fast, reliable ways to identify qualified workers when shifts opened. The operation implemented a flexible staffing platform to post shifts and quickly match with vetted workers. Managers gained real-time visibility into each worker’s experience and ratings. This approach helped staff schedules across a range of campus dining roles. Vanderbilt consistently achieved a 90% fill rate on posted shifts. The team expanded coverage across multiple roles and ultimately staffed 9 position types. Managers also maintained an average worker rating of 4.68 and made permanent hires from the worker roster.

Key Results
  • 90% fill rate on posted shifts via shift posting
  • 9 position types staffed
  • 4.68 average Pro rating

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Feb 18, 2026
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Company logo
Business Case

Reduced Hiring Time From Weeks to Hours Using 9 Million+ Worker Network

Hourly-worker hiring in industries like hospitality and warehousing had taken weeks. This pace slowed down operations and increased vacancy risk. The customer needed a faster way to fill permanent hourly roles. An AI matching approach was implemented to streamline permanent placement for hourly roles. The solution leveraged a network of over 9 million workers. This approach was used to accelerate identification and matching of candidates. Hiring time was reduced from weeks to hours. The faster process helped mitigate the operational delays caused by prolonged vacancies. The customer achieved a more efficient pathway to permanent hourly hiring.

Key Results
  • 9 million+ workers in network
  • Hiring time reduced from weeks to hours

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Feb 18, 2026
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