Gem

AI-first all-in-one recruiting platform combining ATS CRM sourcing scheduling and analytics for talent acquisition teams

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About Gem

About Gem

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Gem is an AI-first all-in-one recruiting platform that consolidates multiple recruiting tools into a single system. The platform combines applicant tracking (ATS) customer relationship management (CRM) AI-powered sourcing from 800M+ candidate profiles interview scheduling full-funnel analytics and talent marketing capabilities. Features include AI Agents for sourcing application review talent rediscovery and fraud detection. Trusted by 1,200+ talent acquisition teams with a 4.8/5 G2 rating. Customers report up to 5x recruiter productivity gains and 30-50% cost savings through tool consolidation.

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Vercel
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Solution Details
Focus Areas
AI SourcingAnalyticsATS
Key Features
Managed ServiceSelf ServiceTeam Capacity

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Vercel logo
Business Case

Delivered 1 Centralized Recruitment Event Platform for Vercel

Vercel

Vercel needed a centralized, data-driven solution to automate manual recruitment processes. They also wanted to elevate their talent marketing strategy. The team aimed to increase diversity hiring and boost brand awareness. Vercel implemented a talent marketing platform to centralize recruitment event operations. The solution consolidated event management, lead capture, and marketing materials into one system. It also automated event follow-ups and nurture to support an end-to-end candidate experience. Real-time reporting was used to track traffic, engagement, and conversions. The rollout consolidated events management, lead capture, and marketing materials through a centralized platform. It minimized back and forth among in-house stakeholders, reducing the need for internal resources and support. Automated follow-ups and nurture improved the end-to-end candidate experience. Real-time reporting optimized event efficiency by monitoring traffic, engagement, and conversions.

Key Results
  • 1 min read

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Technology
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Process Improvement
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Recruiting
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Dec 18, 2025
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Workiva logo
Business Case

Saved 220+ Hours Annually and Reduced Scheduling Time 90%

Workiva

Workiva’s recruiting team faced manual, disconnected workflows that could not scale with hiring demand. Tools did not sync reliably with Workday, which forced recruiters and coordinators to enter the same information multiple times. High application volume made screening slow and consumed hundreds of hours. Interview scheduling also required manual calendar coordination and separate updates in Workday, while reporting was difficult to visualize and share. Workiva implemented an AI-powered recruiting platform integrated bi-directionally with Workday to reduce duplicate work and speed candidate movement. AI application review was configured with recruiter-defined criteria to prioritize best-fit candidates and accelerate screening. Candidates self-scheduled interviews, and the scheduled interviews and updates flowed automatically into Workday with calendar invites sent to participants. The team also used unified analytics that pulled custom Workday fields into reporting for clearer pipeline visibility. Workiva saved significant recruiter time and reduced cycle time across screening and scheduling. Recruiters saved approximately 10 hours per week on applicant screening and reduced the time from application to interview by 3 days. Scheduling time dropped by 90%, including a reduction from 250 hours to 30 hours annually for recruiter screen scheduling. The team also reduced time to disposition for screened-out candidates by 18 days while maintaining the ability to follow up with every screened-out candidate.

Key Results
  • 220+ hours saved annually
  • 90% reduction in scheduling time
  • 10 hours per week saved per recruiter on screening

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Technology
Industry
Process Improvement
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Recruiting
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Dec 18, 2025
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Gusto logo
Business Case

Achieved 49% Reply Rates and 35% Interested Rates with Personalized Outreach

Gusto

Gusto needed to scale recruiting operations while its customer base grew 2x during COVID. The talent team had limited recruiting capacity and inefficient, manual sourcing that made it hard to personalize outreach and track engagement. They also lacked analytics to pinpoint where candidates dropped off or got stuck in the process. In addition, they had limited visibility into diversity representation across funnel stages and difficulty tracking progress toward diversity goals. The team implemented talent sourcing and outreach capabilities alongside CRM, pipeline management, and diversity recruiting workflows. They used A/B testing and automated follow-ups to build more personalized, higher-performing outreach sequences. They also adopted pipeline snapshots and analytics to monitor conversion rates, diagnose bottlenecks, and prevent candidates from getting stuck in stages. The team used candidate rediscovery to reengage vetted candidates they had previously contacted, with refreshed prospect data updated monthly. The recruiting organization supported rapid growth with faster workflows and streamlined, more automated processes. Outreach performance improved through personalized strategies that produced 49% reply rates and 35% interested rates. Full-funnel analytics helped identify and eliminate candidate drop-off points so candidates did not fall through the cracks. Diversity insights provided visibility into representation at each funnel stage, enabling data-driven diversity goal-setting and tracking.

Key Results
  • 49% reply rates via personalized outreach strategies
  • 35% interested rates via personalized outreach strategies
  • 2x customer base growth supported via streamlined recruiting workflows

Skills

Technology
Industry
Recruiting
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Sales Development
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Dec 18, 2025
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Celestica logo
Business Case

Achieved 700+ Hires in 90 Days and Delivered 87% Offer-Accept Rate

Celestica

Celestica struggled to attract enough applicants because it was not a household name, despite designing and engineering innovative products. Recruiters were overwhelmed by day-to-day urgencies and typically sent a single sourcing email with minimal follow-up. The team also had difficulty filling niche technical roles like power, signal integrity, and hardware engineers, with some positions remaining open for over a year. Limited engagement tracking and a lack of recruiting visibility made it difficult to demonstrate progress and align stakeholders. Celestica implemented a talent sourcing, outreach, CRM, and full-funnel analytics platform to automate follow-ups and improve candidate engagement. The team integrated the platform with SuccessFactors and rolled it out quickly across regions, scaling from the U.S. and Canada to Europe and Mexico within two weeks and Asia within a month. Automated, multi-step outreach replaced one-and-done emails, while analytics highlighted bottlenecks and made recruiter activity and pipeline health visible. The team also used forms and QR codes to capture event leads and route them into projects without relying on spreadsheets or CSV uploads. Celestica completed 700+ hires in 90 days, supported by higher-throughput funnel activity and improved engagement. In the first 30 days, the team hired nine engineers across three countries and began filling roles that had been open for over a year. Over the first 90 days, recruiters completed 2,100 first-round phone screens, extended 808 offers, and saw 705 accepted, resulting in an 87% offer-accept rate. Time-to-fill for new roles shifted to 30–60 days, and forecasting data enabled more confident, data-backed timelines for stakeholders.

Key Results
  • 700+ hires in 90 days
  • 9 engineers hired across 3 countries in 30 days
  • 87% offer-accept rate via improved candidate engagement

Skills

Manufacturing
Industry
Data Analysis
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Procurement
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Recruiting
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Talent Acquisition
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Dec 18, 2025
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Scale AI logo
Business Case

Achieved 12+ Engineering Hires in 3 Weeks With 70% From Existing Pipeline

Scale AI

Scale AI faced rapidly rising hiring targets as generative AI growth drove sudden headcount increases while the recruiting team remained lean. Leaders and hiring managers required frequent, reliable updates on progress toward hiring goals. Shifting business priorities also caused hiring goals to change often, increasing pressure to deliver results on tight timelines. Scale AI implemented full-funnel recruiting analytics, CRM capabilities, and talent sourcing and outreach that integrated with its ATS. The team used pipeline analytics, outreach statistics, and forecasting to reverse engineer funnel requirements and produce clearer time-to-hire projections. They also built dashboards to provide executives and hiring managers with consistent visibility into hiring performance. Automated, personalized email sequences supported scalable candidate engagement. Scale AI filled 12+ engineering roles within 3 weeks for a high-priority business need. Seventy percent of hires came from candidates already in the pipeline, including past silver medalists, which improved speed and reduced overall sourcing costs. The team gained real-time visibility into sourcing effectiveness, time-to-hire, and conversion rates through the funnel. Stakeholders received clearer reporting through dashboards used in executive and hiring-manager meetings.

Key Results
  • 12+ engineering hires in 3 weeks
  • 70% of hires from existing pipeline

Skills

Technology
Industry
Data Analysis
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Machine Learning
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Recruiting
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Dec 18, 2025
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One Medical logo
Business Case

Saved $15,000 Annually by Consolidating 3+ Recruiting Tools

One Medical

One Medical’s clinical talent acquisition team faced a critical shortage of primary care physicians that demanded a long-term recruiting strategy stretching up to a decade. The team also struggled to access and trust recruiting data because it lived across multiple disconnected tools. Rising costs across the tech stack added budget pressure without delivering a cohesive workflow. The team consolidated sourcing, analytics, and candidate relationship management into one system to reduce overlap and simplify decision-making. They used a single source of truth to support both strategic oversight and tactical drill-downs in real time. They also supported long-term nurturing through CRM workflows and branded email campaigns to maintain talent pools over extended timelines. One Medical eliminated redundant tools and saved $15,000 annually by reducing spend on overlapping software. The team realized a $196,000 sourcing efficiency gain and saved 2,196 recruiter hours through more efficient sourcing and outreach. Consolidation also improved trust and transparency in recruiting data by giving the team consistent metrics and shared visibility.

Key Results
  • $15,000 annual cost savings via consolidating 3+ tools
  • $196,000 sourcing efficiency gain
  • 2,196 recruiter hours saved

Skills

Healthcare
Industry
Recruiting
Skill
Talent Acquisition
Skill

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Dec 18, 2025
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Linktree logo
Business Case

Saved $75,000 and Delivered 25% Faster Recruiting Workflows

Linktree

Linktree’s talent acquisition team struggled with broken recruiting workflows, hidden tool costs, and limited data visibility. Basic tasks like resume review and candidate movement were buggy, and support tickets went unanswered for days. Reporting was difficult because dashboards were confusing and data did not match across systems. Email lookup restrictions and seat licensing limits also constrained sourcing and prevented broader access to pipeline insights. Linktree implemented an all-in-one recruiting platform to streamline recruiting operations end to end. The team adopted automated reminders, SLA tracking, and quick filters to reduce manual work and speed application review. They also used built-in analytics, automated goals tracking, and a forecast calculator to improve pipeline visibility and accountability. Department-level outreach metrics and improved email finding supported more effective top-of-funnel engagement. Linktree saved $75,000 by using improved reporting to identify inefficient talent sources and reallocate budget. Workflows ran 25% faster due to better usability, automation, and stronger adoption by hiring managers. Dashboard creation time dropped from 4 hours to 10 minutes, enabling faster executive updates and decision-making. Email finding improved to an 85–90% success rate for personal email addresses, supporting stronger candidate outreach.

Key Results
  • $75,000 cost savings via improved reporting and budget reallocation
  • 25% faster workflows via automated SLA reminders and quick filters
  • 4-hour to 10-minute reporting time via streamlined dashboards

Skills

Technology
Industry
Process Improvement
Skill
Recruiting
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Dec 18, 2025
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Unity logo
Business Case

Reduced Time-to-Fill by 10 Days (75 to 65)

Unity

Unity’s 100+ person recruiting team struggled with limited data visibility across the hiring funnel. Recruiters and leaders often relied on anecdotal inputs in conversations with executives. The team also lacked standardized performance tracking to measure recruiter effectiveness and ROI. As a hyper-growth organization, Unity found it difficult to forecast hiring outcomes and set expectations for resourcing and timelines. Unity implemented a full-funnel analytics and planning approach that pulled data from its ATS to unify reporting from outreach through hire. The team used dashboards to share month-to-month KPI visibility up to the C-suite and to improve transparency and trust. They also used a forecasting calculator to project expected hires from the current pipeline and to model timeline tradeoffs. Recruiters were trained to use outreach and pipeline insights to improve workflows and meet defined SLAs. Unity reduced average time-to-fill from 75 days to 65 days by using historical funnel data to identify optimization opportunities. The team improved pipeline forecasting and enabled more accurate hiring projections for leadership. Standardized SLAs and clearer metrics improved recruiter accountability and effectiveness. Talent Acquisition also gained credibility with executives because conversations were supported by validated insights instead of anecdotes.

Key Results
  • 10-day reduction in time-to-fill (75 to 65 days) via full-funnel analytics

Skills

Technology
Industry
Data Analysis
Skill
Recruiting
Skill
Talent Acquisition
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Dec 18, 2025
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Grammarly logo
Business Case

Saved 1 Morning Per Bi-Monthly Cycle With Self-Serve Recruiting Dashboards

Grammarly

Grammarly’s recruiting leadership lacked the top-of-funnel data needed to iterate on sourcers’ volume and the quality of their reachouts. TA leaders spent hours cobbling together basic metrics for ops and executive meetings. Without granular funnel data, it was difficult to identify issues, prioritize them, and bring them to executives or functional leaders to pivot. The team sometimes made decisions based on gut instinct or anecdote. The team implemented an analytics and dashboard solution to centralize full-funnel recruiting data and outreach performance. Leadership used outreach activity and stats to manage top-of-funnel performance, while individual recruiters monitored their own outreach effectiveness and funnels. Executives used high-level dashboard views to self-serve recruiting metrics instead of relying on manually compiled reports. Recruiting leaders also used the system to drill down by department, hiring manager, candidate demographics, location, gender, and source. The implementation saved Andon hours of data collection and made certain bi-monthly meetings unnecessary because executives could self-serve the metrics. Leadership used real-time funnel visibility to preemptively observe issues, assess urgency, and optimize before problems escalated. The team improved data integrity by catching unlabeled fields early and coaching recruiters to input cleaner data, including more actionable offer-decline reasons. Overall, decisions shifted from perception-driven to being based on reliable, real-time recruiting data.

Key Results
  • 1 morning saved per bi-monthly reporting cycle

Skills

Technology
Industry
Data Analysis
Skill
Procurement
Skill
Recruiting
Skill

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Dec 18, 2025
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Carta logo
Business Case

Achieved 25 Onsites Tracked and 20 Candidates Visible Across Teams

Carta

Carta’s talent acquisition team relied on manual spreadsheets and inconsistent processes to track candidates. That approach limited visibility into the full recruiting funnel across recruiters and roles. Hiring managers often only saw late-stage candidates, which created a “black box” experience. Reporting and comparing passthrough rates across roles also proved difficult. Carta implemented an interactive, collaborative hiring dashboard integrated with its ATS. Recruiters used the dashboard to slice funnels by criteria such as job, source, recruiter, and office location. The team also used funnel analytics to visualize passthrough rates, compare roles side by side, and identify bottlenecks. Recruiters additionally used candidate-level cards and in-tool communication that auto-updated the ATS. The team created workflow transparency with a consolidated view of where candidates sat across stages and recruiters. Hiring managers received real-time, digestible views into the pipeline, which reduced day-to-day pings for status updates. Recruiters identified bottlenecks and improved calibration by comparing passthrough rates across roles. The team also tracked specific stage volumes and responsiveness to keep processes moving, including onsite and reference-check progress.

Key Results
  • 25 onsite-stage candidates tracked
  • 20 other candidates visible across the rest of the team
  • 5 candidates reached reference check

Skills

Fintech
Industry
Data Analysis
Skill
Recruiting
Skill
Sales Development
Skill
Talent Acquisition
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Dec 18, 2025
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Webflow logo
Business Case

Achieved 400+ Employee Scaling by Deployed Manager-Led Sourcing

Webflow

Webflow needed to hire more engineers while recruiters managed high inbound volume without a dedicated sourcing function. Engineering and recruiting also lacked a unified platform to collaborate on pipelines and coordinate outreach. Candidate communication was hard to track, which risked duplicate reachouts and inconsistent messaging. Leadership had limited visibility into what was working across the engineering recruiting funnel. Webflow onboarded engineering managers into a shared sourcing-and-outreach workflow that let them actively source and run pre-built outreach sequences. A browser extension provided visibility into candidate history so the team could see prior touchpoints and keep messaging consistent. Recruiters also used send-on-behalf-of outreach for select roles, pairing recruiter messaging expertise with leadership personalization. Outreach templates and performance data were used to identify strong sequences and spread best practices across the team. Engineering managers participated directly in sourcing and outreach, turning recruiting into a shared responsibility across functions. Visibility into all communications reduced the risk of multiple reachouts and improved the candidate experience. The team optimized messaging by testing outreach approaches and reusing sequences that performed well. Executive dashboards and pipeline analytics provided leadership with fast access to hiring data, from high-level overviews to candidate-level detail.

Key Results
  • 400+ employees

Skills

Technology
Industry
Procurement
Skill
Recruiting
Skill
Talent Acquisition
Skill

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Dec 18, 2025
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