CHorse Games, a UK-based mobile game developer, relied on a diverse team of contractors for their various projects. However, the CIS region introduced restrictions on international bank transfers, making it impossible to use corporate bank accounts for payments in certain countries. This presented the management with a critical dilemma: either replace existing talent or find a way to retain their valuable team members despite geographical and bureaucratic hurdles. To address this challenge, CHorse Games acted on a developer's recommendation and engaged with Mellow. They swiftly signed an agreement with Mellow's Netherlands-based legal entity within a single day. Following this, the studio efficiently onboarded their entire freelance team onto the new platform. Mellow also took over administrative responsibilities, alleviating contractors from the burden of managing paperwork like contracts, invoices, and reports. The implementation of Mellow successfully eliminated significant bureaucratic hurdles, which prevented CHorse Games from losing valuable team members. This solution enabled the company to maintain its existing workforce and focus on strategic execution and vision implementation. As a direct result, the studio achieved 85% less administrative time and a 90% faster hiring process. Furthermore, the entire onboarding process for contractors was streamlined to just one day.

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Refocus, a Philippines-based EdTech platform, faced significant challenges managing international payments for its diverse network of 50-100 global contractors. Transfers from the Philippines to the EU typically took 3-5 days, requiring an 8-10 working day cash-flow planning in advance. The complex operational cycle involved manual contract management, data collection, and fund re-allocation, becoming time-consuming and hindering the company's growth. Refocus found its ideal solution in Mellow, a tool encountered previously. The implementation was swift, taking only two weeks with minimal preparation required. Mellow's user-friendly interface facilitated easy onboarding, task setting with deadlines, and document management. This solution enabled Refocus to automate contract sending, signing, personal data collection, fund deposits, and payments to contractors. Consequently, the platform eliminated administrative concerns related to contractor hiring and payments, ensuring instant payouts globally. Implementing Mellow led to significant improvements for Refocus. The company achieved 400% shorter payout times, reduced admin costs to $0, and streamlined onboarding to just one day. Now, 5-10 team members efficiently manage 50-100 contractors monthly with simple task and payment updates, eliminating manual bank visits and 100 separate payments. This resolution of international payment challenges allowed Refocus to focus on strategic tasks like cash flow management and budget planning.

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FlipTalk, an EdTech company with a globally distributed team, faced challenges moving its legal entity to the US while its contractors were spread across various countries. The company required a reliable, efficient, and cost-effective solution for managing its international developers, teachers, and support staff. Existing subscription platforms were too expensive, and payment providers imposed hidden fees and conversion charges, hindering their ability to manage global talent quickly. They also needed robust permissions management and an integration that could be up and running in days, not months. Mellow implemented a solution that enabled instant onboarding, management, and payouts for FlipTalk's international contractors with a single click. The platform offered transparent, pay-as-you-go pricing, eliminating setup fees, monthly charges, and per-contractor costs that were a previous barrier. Additionally, Mellow provided flexible permissions management, ensuring enhanced financial security by allowing only authorized users to confirm payments. The solution was rapidly integrated, with FlipTalk achieving a full setup in just one day following a brief sales call and KYB verification. As a result of implementing Mellow, FlipTalk significantly streamlined its operations, achieving remarkably faster processes. The company experienced a 97% reduction in payout times, enhancing efficiency for its global team. Contractor onboarding was drastically cut to just 10 minutes, facilitating quicker integration of new talent. Furthermore, the entire solution was set up and operational in a single day, addressing FlipTalk's critical need for rapid integration.

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Domini Games, a global game developer with 250 employees across 15 countries, faced significant challenges managing payments for its four product divisions. The company needed a straightforward and reliable method to pay its globally distributed workforce, ensuring payments landed on time and cleared local banks smoothly. This was complicated by the need for assistance with legalization paperwork for employees and the desire to scale rapidly without administrative chaos. Mellow implemented a proven payment system, initially through a pilot program that allowed Domini Games to test and confirm its effectiveness before scaling up. The solution included tailored contracts that fit individual employee situations, considering their location and tax requirements. Mellow also provided comprehensive income documentation necessary for legalization, such as residence permits and digital nomad visas, and offered a flexible, usage-based pricing model that adapted to the company's growth. Through the implemented solution, Domini Games achieved a remarkable 300% reduction in finance administration, significantly streamlining their operations. The company successfully simplified its annual payment process, managing approximately 6,600 transactions across 15 countries with greater efficiency. This enabled Domini Games to ensure timely payments for its globally distributed workforce and handle complex legalization paperwork, supporting their continued growth without administrative chaos.

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Sumsub, a rapidly expanding cybersecurity company, faced significant challenges in managing its global freelance workforce across numerous countries. The company struggled to establish legal connections with contractors in regions with complex banking and tax systems, particularly in LATAM, MENA, and APAC, including Turkey, Brazil, Singapore, and Laos. Previously, the administrative burden of direct freelancer engagement and bank transfers led to payment processes taking weeks, impacting efficiency and contractor experience. Sumsub also sought to scale its freelance operations without incurring additional internal team or platform costs. Mellow provided Sumsub with a comprehensive platform designed to facilitate compliant contractor connections across 190 countries, even in hard-to-reach regions. This solution streamlined the workflow, significantly reducing management and payout times from several weeks to just one day. Furthermore, Mellow offered a commitment-free solution with zero setup fees and no monthly charges, aligning with Sumsub's goal of scaling cost-effectively. As a result of implementing Mellow, Sumsub achieved a 95% reduction in payout times, decreasing the process from weeks to just one day. The company successfully expanded into 5 new hiring markets, broadening its access to global talent. Integrating Mellow also saved hundreds of administrative hours, enabling seamless collaboration with talented individuals worldwide and ensuring prompt, hassle-free payouts, contributing to a 300% team growth in two months.

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Joom, an international e-commerce and fintech group, faced challenges managing contractors due to a lack of a flexible system. They struggled with manual data collection for KYC verification, contracts, and invoices, which also lacked transparency. Additionally, the company needed to facilitate borderless payouts to a diverse global team in regions with restricted payment options and complex tax frameworks, while also requiring flexible contractor management to scale operations during peak seasons and rapid solution integration. Joom selected Mellow for its ease of integration and competitive value proposition, replacing their direct or agency-based contractor management. Mellow established a transparent accounting system and a centralized data hub for all invoices, contracts, certificates, and spending reports. The solution also provided a robust internal billing system for prompt payouts at any time with high transfer speeds and offered commitment-free pricing, only charging for payment costs. Mellow's efficient setup allowed Joom to integrate the solution in just one day by signing a general agreement and sending bulk invitations to contractors. As a result of implementing Mellow, Joom achieved a significant reduction of 300% less administrative time. The average payout time for contractors was dramatically reduced to just 10 minutes. Furthermore, the company successfully streamlined its onboarding process, enabling them to onboard 450 contractors in a single day. This transformation eliminated previous headaches related to contracts, invoices, taxes, and payouts, significantly enhancing their global contractor management.

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Your Story Interactive, a mobile game developer, shifted to a hybrid work model during the pandemic, employing approximately 260 people across various countries. This distributed team structure created significant challenges in smoothly onboarding, timely paying, and properly documenting contractors globally. Specifically, weekly payouts for hundreds of contractors with diverse schedules and rates consumed over 3 hours of manual work. The company also struggled to generate clean, verifiable reports for accounting purposes. To address these issues, Your Story Interactive implemented Mellow to streamline its remote payment and HR processes. The solution enabled bulk payouts, allowing the team to upload a template for Mellow to manage distribution based on contractor terms. Mellow also generated all necessary legal documents, including automatic IP rights transfers and KYC verification across different countries. Furthermore, it facilitated quick self-service onboarding for new contractors and provided detailed transaction reports for accounting. As a result of implementing Mellow, Your Story Interactive significantly reduced the time spent on payment processing, cutting it from over 3 hours to approximately 1.5 hours for their 260 remote specialists. Contractors experienced improved satisfaction through same-day payments, and accounting gained the ability to instantly pull complete payout histories. The company also benefited from Mellow automatically handling critical paperwork such as NDA signatures and IP rights transfers, ensuring compliance and efficiency.

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