Integral Senior Living (ISL) operated 65 senior communities across 25 states with a mix of internal teams and external agency partners. ISL faced scheduling chaos from fragmented systems across the organization. The organization needed to automate scheduling, streamline agency management, and bring consistency to labor reporting. ISL implemented a single scheduling system for staff, administrators, and agency workers. The solution centralized reporting and invoicing with agency partners into one system. It also provided real-time data and organization-wide visibility to support decisions from the C-suite to community managers. ISL moved from fragmented scheduling to a fully automated, insight-driven workforce strategy. The new approach delivered centralized reporting and invoicing across agency partners and improved visibility into agency usage and costs. Real-time insights supported leaders and managers across all levels of the organization.

Skills

Project Details

Health Care of Iowa (HCI) managed shifts on paper across 30+ senior care communities. This made it difficult to track open roles in real time. The process sometimes led to duplicate staffing or last-minute gaps. HCI needed to simplify scheduling and improve collaboration in a rapidly changing industry. A dynamic, user-friendly scheduling solution was developed and implemented with HCI. The platform was shaped around HCI’s real-world workflows rather than a one-size-fits-all system. It was designed to be simple and intuitive for staff, administrators, and agency workers. The solution evolved alongside HCI’s needs over time. HCI transformed scheduling from paper-based processes to a standardized approach across facilities. They reduced duplicate staffing incidents by improving visibility into open roles and coverage. They achieved serious cost savings through better tracking and management of labor hours. They also kept agency spending in check through improved oversight.

Skills

Project Details

Health Care of Iowa (HCI) managed shifts on paper across 30+ senior care communities. This made it difficult to track open roles in real time. The manual process sometimes led to duplicate staffing or last-minute gaps. HCI needed an approach that simplified scheduling, improved collaboration, and helped them adapt in a rapidly changing industry. A dynamic, user-friendly scheduling solution was developed in close partnership with HCI. The platform was shaped around HCI’s real-world workflows rather than a one-size-fits-all system. It was designed to be simple and intuitive for staff, administrators, and agency workers. The implementation supported a more standardized scheduling approach across facilities. HCI transformed scheduling across 30+ communities. Paper-based scheduling was eliminated to improve visibility into open roles. Duplicate staffing incidents were reduced as tracking and coordination improved. Better tracking and management of labor hours delivered cost savings and helped keep agency spending in check.

Project Details

Integral Senior Living (ISL) operated across 25 states with 65 communities and faced scheduling complexity across the organization. With a mix of internal teams and external agency partners, ISL lacked consistency in scheduling and labor reporting. The fragmented approach made it difficult to streamline agency management and standardize reporting. ISL implemented a single scheduling system for staff, administrators, and agency workers. Agency partner reporting and invoicing were centralized into one system to reduce fragmentation. The implementation also provided real-time data to support decision-making from the C-suite to community managers. ISL moved from fragmented scheduling processes to a fully automated, insight-driven workforce strategy. The organization gained full visibility into agency usage and costs. Reporting and invoicing with agency partners became centralized, and data insights were available in real time across levels.

Skills

Project Details