C.R. Wannamaker Law needed to expand its team into Mexico without losing the level of service its clients expected. The company also needed a way to grow while keeping strong oversight of day-to-day operations. As a small U.S.-based team, it faced operational and compliance complexity when building a Mexico workforce. The firm implemented a nearshore team expansion model in Mexico that supported recruiting, payroll, HR administration, and other operational requirements. The approach allowed the company to retain operational control while building teams designed to work like an extension of its home office. The Mexico operation supported multiple functions, including accounting roles such as accounts payable, accounts receivable, payroll, accounting, and collections. The delivery also leveraged ISO/IEC 27001:2022 certified facilities. The company achieved almost ~3,000% growth over three years while expanding from 5 agents to a workforce of 200+ in Mexico. It extended 5 departments in Mexico to support its scaling efforts. The partnership continued over multiple years, including 4 years referenced for the relationship and 2 years in an accounting-focused engagement. The customer reported positive team fit and the ability to maintain culture across U.S. and Mexico teams.

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