1PlusSecurity faced widespread post-pandemic security staffing shortages for concerts and festivals. The team had difficulty sourcing temporary security workers to meet event demand. This created pressure on planning and operational coordination for live events. To address the challenge, 1PlusSecurity partnered with a staffing platform to support temporary security resourcing. The implementation streamlined communication between teams and workers. It also provided an accurate audit trail and enabled real-time staff tracking during event delivery. After a successful 3-month trial, the solution became integral to 1PlusSecurity’s operations. It improved scheduling efficiency for event planning and delivery. The platform became the preferred staffing solution for their event planning needs.

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The Regency Club, a family-owned Indian-Kenyan fusion bar and grill in Queensbury, London founded in 1991, faced growing demand for food delivery. As delivery operations expanded from 20% of the business, the team needed better processes to handle increasing delivery logistics. They also needed to maintain quality standards while scaling this part of the operation. The Regency Club implemented its own branded delivery service to better manage delivery operations end-to-end. The solution used a freelancer network of delivery drivers to support local deliveries. This approach helped the team streamline the ordering process and make it easier for both staff and customers. The changes doubled food delivery revenue. Deliveries grew from 20% to 40% of total turnover. The business also streamlined its ordering process while maintaining quality control over the customer experience.

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Tribal Burger, a burger restaurant chain with two locations in Belfast, faced unsustainable third-party delivery platform commissions of 30–32% per order. Delivery represented about 30% of total business revenue, making the commission impact significant. The business also wanted greater control over delivery operations to protect service and food quality. The company partnered with a delivery operations platform to move away from relying on third-party aggregators. This approach enabled Tribal Burger to select its own drivers and manage the delivery process independently. It also allowed the team to maintain closer oversight of driver performance and food handling. As a result, Tribal Burger escaped 30–32% aggregator commission fees on delivery orders. With delivery accounting for roughly 30% of revenue, the change helped protect a meaningful portion of the business. The company also took back control of the online ordering and delivery side of operations and strengthened quality control over the delivery experience.

Project Details

1PlusSecurity faced widespread post-pandemic shortages in temporary security staff for concerts and festivals. The team had difficulty sourcing enough flexible workers to meet event demand. This created operational strain for planning and filling shifts reliably. 1PlusSecurity implemented a staffing platform alongside its Human Relations team to address the resourcing challenge. The platform streamlined communication between teams and workers. It also provided an accurate audit trail to support staffing coordination. A successful 3-month trial became integral to operations. The platform supported improved coordination for concerts and festivals by streamlining communication and maintaining an accurate audit trail. After the trial, it became the preferred staffing solution used for event planning.

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Tribal Burger, a burger restaurant chain with two locations in Belfast, faced unsustainable third-party delivery platform commissions of 30–32% per order. Delivery represented around 30% of total business revenue, so these fees significantly pressured profitability. The business also wanted stronger control over delivery quality, including driver performance and food handling. The company implemented an independent delivery approach to reduce reliance on third-party aggregators. This enabled Tribal Burger to select its own drivers and manage deliveries directly. The delivery process was managed in-house to maintain consistent oversight of driver performance and food quality. Tribal Burger escaped 30–32% aggregator commission fees on orders. With delivery accounting for roughly 30% of revenue, the change supported stronger economics for the delivery channel. The business retained control over the online and delivery side of operations and maintained quality oversight across drivers and food handling.

Project Details

The Regency Club, a family-owned Indian-Kenyan fusion bar and grill in Queensbury, London founded in 1991, faced challenges scaling its food delivery operations. Deliveries had grown to 20% of the business, increasing pressure on day-to-day logistics. The team needed stronger operational processes to manage ordering and delivery while maintaining quality standards. The business partnered with a provider to build and manage its own branded delivery service. It implemented a delivery operation supported by a freelancer network of delivery drivers. This setup helped the team streamline the ordering process and create a simpler experience for staff and customers. As a result, the Regency Club doubled food delivery revenue. Deliveries increased from 20% to 40% of total turnover. The team also maintained control over the customer experience while running a cost-effective local delivery operation.

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